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AV Prime · Hosting & Care

Your website, looked after.

We keep your website secure, updated, backed up, and performing — with everything visible from your AV Prime client portal.

A website isn't finished at launch — it needs updates applied, security watched, backups taken, and performance kept sharp. Website Care is our managed hosting and maintenance service: your site runs on our managed cloud hosting — fast, secure, monitored, and backed up regularly, with SSL included — and a real team in Central New York keeps it that way, so you never think about it.

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Responsive Design SEO Optimized Cloud Based AI Powered Secure Custom Built Fast Performance Ongoing Support
What care covers

What's included in website hosting & care?

Hosting keeps your site online. Care keeps it healthy. We do both — and you can see all of it from your client portal.

Managed Cloud Hosting

Your site runs on our managed cloud hosting — fast, secure, monitored, and backed up regularly, with SSL included. You never manage a server, a renewal, or a certificate.

Host with us

Security & Monitoring

Security monitoring watches your site so problems get noticed by us, not reported by your customers. Encrypted, backed up, monitored — the same enterprise-grade security standard as everything we build.

Protect your site

Backups & Recovery

Regular backups mean a bad day — a mistake, a failure, a bad update — is an inconvenience, not a catastrophe. Your site's history is there when you need it.

Sleep easier

Updates & Upkeep

Software, platforms, and dependencies move constantly; an un-updated site slowly becomes a slow, insecure one. We keep yours current so it keeps performing.

Stay current

Performance & Health

Fast sites keep visitors and rank better. We keep an eye on speed and health over time, not just on launch day — lightning fast and SEO optimized is a standard, not a phase.

Keep it fast

A Real Team & Your Portal

Every care plan comes with a direct line to our team and a client portal where everything — your site's status, services, and documents — is visible in one place.

Meet your team
Why it matters

Why does a website need ongoing care?

Websites don't fail loudly on day one — they decay quietly until something breaks at the worst time.

The agency that disappears after launch

The typical web agency hands over the keys and moves on. We built our whole model on the opposite: long-term support — a partner, not a vendor.

Security left unwatched

Every site on the internet gets probed. Unpatched software and expired certificates are how small issues become incidents. Monitoring and updates close that door.

No backup when it matters

The worst time to discover you have no backup is the moment you need one. Regular, verified backups make mistakes reversible.

A fast site that slowly got slow

Sites accumulate weight — content, plugins, images — and speed erodes. Ongoing performance care keeps the experience (and your search ranking) from sliding.

How we work

How does website care work?

Getting on a care plan is simple — whether we built your site or you're bringing one to us.

01

Consultation

A free call about your site: where it's hosted, how it was built, and what's been worrying you.

02

Review & Recommendation

We look at the site's health, hosting, and risks, and recommend the right level of care — only what helps, nothing you don't need.

03

Migration & Setup

We move your site onto managed cloud hosting, set up SSL, backups, and monitoring, and verify everything works before anything switches over.

04

Ongoing Care

Updates, security monitoring, backups, and performance checks from then on — with everything visible in your client portal and a real person to call.

Ongoing
Who we serve

Who is website care for?

Anyone whose website matters to their business — whether we built it or someone else did.

Questions

Hosting & Care, answered.

Yes. Everything we build can run on our managed cloud hosting — fast, secure, monitored, and backed up regularly, with SSL included. Hosting and care come together: the point isn't just a server, it's a site that stays healthy on it.

Care plans come in three tiers — Essential for standard business websites, Premium for active business websites, and Advanced for e-commerce, booking, and advanced sites. All of them keep your site secure, updated, backed up, and performing, with everything visible from your AV Prime client portal. And if AV Prime built your website, your first year of Essential Website Care may already be included.

Monitoring means we're typically the first to know, not the last. When something needs attention, we investigate, fix, and — because backups are part of care — can roll back to a known-good state if that's the fastest safe path. Either way, you have a direct line to our team rather than a ticket queue in another time zone.

In most cases, yes. We start with a review of how the site was built and hosted, then recommend the right path — sometimes that's a straightforward migration onto our hosting and a care plan, sometimes the review shows the site is due for a rebuild first. Either way you'll get an honest recommendation before anything changes.

Because everything around it keeps moving. The software your site runs on gets security patches, browsers and devices change, certificates expire, and content accumulates. A site left alone doesn't stay the same — it gets slower, less secure, and eventually breaks something you need. Maintenance is how launch-day quality becomes permanent.

AV Prime · Hosting & Care

Ready to stop worrying about your website?

Tell us about your site — whether we built it or not — and we'll recommend the right level of care. Free consultation — no pressure, no jargon.

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Let's build something amazing.

Tell us about your business and we'll show you what technology can do for it. Free consultation — no pressure, no jargon.

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